Stop fighting symptoms. Start finding solutions. Discover the systems thinking tools that actually work.In Signals & Levers, Elisabeth Hendrickson—former VP R&D at Pivotal and author of the enduring Explore It!—and Joel Tosi—who has spent 25+ years delivering software and a decade helping teams stop “change theater”—teach you to see through the illusions that plague every software organization. Using tools from statistical process control, systems thinking, and eco...

Bill is an IT manager at Parts Unlimited. It's Tuesday morning and on his drive into the office, Bill gets a call from the CEO.The company's new IT initiative, code named Phoenix Project, is critical to the future of Parts Unlimited, but the project is massively over budget and very late. The CEO wants Bill to report directly to him and fix the mess in ninety days or else Bill's entire department will be outsourced.With the help of a prospective board member and his mysteri...

GenAI is fundamentally changing the world of software development like nothing since the internet. Vibe Coding is a first-of-its-kind, groundbreaking book that shows developers how to embrace this new frontier.Science fiction is now reality. Programmers no longer need to toil over code and syntax. They can now describe what they want and watch it materialize instantly. Welcome to the future—Vibe Coding.In this groundbreaking book, industry veterans...

Bill, an ITmanager at Parts Unlimited, has been tasked with taking on a project critical to the future of the business, code named Phoenix Project. But the project is massively over budget and behind schedule. The CEO demands Bill must fix the mess in ninety days or else Bill’s entire department will be outsourced.With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with a manufacturing plant...

Winner of the Shingo Publication AwardAccelerate your organization to win in the marketplace.How can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter―that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, ...

This award-winning and bestselling business handbook for digital transformation is now fully updated and expanded with the latest research and new case studies!“[The DevOps Handbook] remains a must-read for any organization seeking to scale up its IT capability and expand DevOps practices across multiple departments or lines of business.” —Mike Perrow, TechBeaconFor years, The DevOps Handbook has been the definitive guide for taking the successes laid out i...

The Phoenix Project wowed over a half-million readers. Now comes the Wall Street Journal Bestselling Wall Street Journal bestselling The Unicorn Project**!**“The Unicorn Project is amazing, and I loved it 100 times more than The Phoenix Project…”—FERNANDO CORNAGO, Senior...

***Over a half-million sold! And available now, the Wall Street Journal Bestselling sequel The Unicorn Project*******“Every person involved in a failed IT project should be forced to read this book.”—TIM O'REILLY, Founder & CEO of O'Reilly Media**“**The Phoenix Project is a must read for business and IT executives who are struggling with the growing complexity of IT.”—JIM ...

“Elegant and simple. It’s a teacher’s best companion?a lesson plan for teaching the theory of performance.” ?Adm. John Richardson (ret.), from his foreword to the book“This book is a must-read that deeply informs leaders on how to create great systems for outstanding performance and to win.” ?Jeffrey K. Liker, PhD, author of The Toyota Way, 2nd editionShingo Publication Award Winner, a 2024 Eric Hoffer Book Award Fi...

This is a companion transcript of the audio series, Beyond The Phoenix Project, intended to be used for reference and to enable further research of cited material, and not as a standalone work.In the audio series, Gene Kim and John Willis present a nine-part discussion that includes an oral history of the DevOps movement, as well as discussions around pivotal figures and philosophies that DevOps draws upon, from Goldratt to Deming; from Lean to Safety Culture to Learning Organizati...

Do you really understand what business value is? Information technology can and should deliver business value. But the Agile literature has paid scant attention to what business value means—and how to know whether or not you are delivering it. This problem becomes ever more critical as you push value delivery toward autonomous teams and away from requirements “tossed over the wall” by business stakeholders. An empowered team needs to understand its goal!Playful and thought-provokin...

Software is becoming more and more important across a broad range of industries, yet most technology executives struggle to deliver software improvements their businesses require.Leading-edge companies like Amazon and Google are applying DevOps and Agile principles to deliver large software projects faster than anyone thought possible. But most executives don't understand how to transform their current legacy systems and processes to scale these principles across their organization...