For the public sector, which is globally the largest employer of people and repository of information, managing information and knowledge is an extremely problematic area to address. The essence of both resources is that they are intangible, their impact and value cannot be measured through traditional accounting methods, yet they are also, paradoxically, where the greatest value and potential for improvement is located. In this book Eileen Milner introduces the reader to the concepts of i...

Political rhetoric surrounding the role of information and knowledge in society in the twenty-first century is often thrown into sharp relief by the realities of practice. Delivering the Vision explores the way in which public service visions have developed globally and how successful they have been in contributing to major social and economic change.This edited text contains a range of case studies from the United Kingdom, the Republic of Ireland, Canada, the USA and Austr...

Using international case study material, this book examines how ideas of visionary leadership have been developed and discusses their applicability to the public sector. The book covers:the tensions that can arise between administrative/bureaucratic traditions and the leadership styles required todaythe relationship between political leadership and organizational leadershipdifferent approaches that have been adopted by public service leaders in organizatio...

The voluntary nonprofit sector is now involved in all aspects of people's lives. The management of such organizations has never been of more interest than it is now, and the sector as a whole is in a period of great change. Well-meaning amateurs are being replaced by highly committed and professional leaders, and one in every six employees in the service sector is now working in the voluntary sector. In this shifting climate, this enlightening book questions whether voluntary organizations...

A bold addition to existing literature, this book provides an excellent overview of corporate communication. Taking an interdisciplinary approach, it offers readers the in-depth analysis required to truly understand corporate communication, corporate strategy and corporate affairs as well as the relevant public relations issues.With a refreshing ne

While much has been written on talent management in the global context, talent management in emerging markets, and the unique challenges and opportunities it presents, has received little attention in the literature. This book explores these issues through theory, practice and case studies, with contributions from scholars and practitioners based both in emerging markets and in Canada, the United Kingdom and the United States.The book provides the reader with a guide to setting up a t...

"Expertly synthesizes economic theory and contemporary cases to both explain the structure of the contemporary media industry and shed insight on the significant challenges and controversies confronting the sector."- Lucy Küng, Oxford University and Jonkoping University"A wide-ranging, accessible introduction to media economics and their application to a broad range of media topics from advertising and business models to copyright, audience demand a...

Reviews theories of competition and existing literature, and examines the attributes of market competition and strategies adhered to by firms in the global marketplace. Provides an in-depth analysis of a broad spectrum of important topics on competitive strategies and tactics.

The importance of creating a favourable impression is hard to overstate in all walks of life - in business it's vital to achieve strategic goals. Customers, journalists, bloggers, investors, governments and other groups are all important stakeholders in an organizations performance and in persuasively communicating a company's ethical and socially responsible behaviour, these groups can be kept onside.Supported throughout by lively examples, this book contains guidance for implemen...

Truly global in scope and coverage, this major new introduction to the human side of public management provides an exceptionally broad strategic assessment of human resources issues which will be of interest to all students and practitioners facing the challenges of building administrative capacity in the 21st century.

Through the emerging lens of social enterprise, this book examines how the global construction industry can engage more effectively with the communities in which it builds, addressing disadvantage and environmental degradation to leave a positive legacy for future generations.Combining insights from leading research and real-life case studies of social enterprise in the construction sector, the result is a practical framework which will help social enterprises, clients, consultants...

*Shortlisted in the Management and Leadership Textbook Category at CMI Management Book of the Year Awards 2017*′In this new, original book, Cecilie Bingham puts fairness, trust, organisational justice, and power at the heart of employment relationships in a variety of settings. This thought-provoking text provides academic, practical and theoretical insights into the contested nature of contemporary work and employment relations at workplace level. It should be...