Empathy is your new leadership edge. Grounded in neuroscience and real-world stories, Empathy Leadership teaches leaders how to navigate conflict, build trust, and lead with clarity and confidence.In today’s workplace, empathy isn’t a soft skill—it’s the competitive edge that distinguishes great leaders and thriving organizations. Drawing from neuroscience, psychology, and real-world narratives, Douglas E. Noll reveals how calm authority, emotional intelli...

Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less.Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or...

This in-depth analysis goes behind the headlines to understand why crucial negotiations fail. The author argues that diplomats often enter negotiations with flawed assumptions about human behavior, sovereignty, and power. Essentially, the international community is using a model of European diplomacy dating back to the 18th century to solve the complex problems of the 21st century. Through numerous examples, the author shows that the key failure in current diplomatic efforts is the entrenc...

Empathy is your new leadership edge. Grounded in neuroscience and real-world stories, Empathy Leadership teaches leaders how to navigate conflict, build trust, and lead with clarity and confidence.In today’s workplace, empathy isn’t a soft skill—it’s the competitive edge that distinguishes great leaders and thriving organizations. Drawing from neuroscience, psychology, and real-world narratives, Douglas E. Noll reveals how calm authority, emotional intelli...

Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less.Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or...

Most people will tell you that they want to improve themselves and grow emotionally. This process of introspection and self-reflection is never easy. It requires the ability to understand and handle your emotions in a healthy manner, and this always takes time and patience. That is why this book, "Emotional Intelligence: Exploring the Most Powerful Intelligence Ever Discovered," has been written just for you. This book is meant to help make the process of emotional development cle...

The revised edition of the self-published hit, offering powerful strategies to end procrastination.Why do we sabotage our own best intentions? How can we eliminate procrastination from our lives for good? Based on current psychological research and supplemented with clear strategies for change, this concise guide will help readers finally break free from self-destructive ideas and habits, and move into freedom and accomplishment. With numerous practical tips for ch...

To be successful in life, self-confidence and good communication skills are really important, and this applies to everything in life, from personal activities to your profession and even your self-image. It can be troublesome for you if you lack in even one of these qualities, and hey, even if you’re already good at these, it never hurts to get a good dose of boosted confidence, right? And if you could communicate so well that people would get influenced by you easily, how great would that...

REVISED AND UPDAT ED WITH NEW RESEARCH INTO EQ AND PERSONAL AND CAREER SUCCESSWhat is the formula for success at your job? As a spouse? A parent? A Little League baseball coach or behind the bench of a minor hockey team?What does it take to get ahead? To separate yourself from the competition? To lead a less stressful and happier existence? To be fulfilled in personal and professional pursuits?What is the most important dynamic of your makeup? Is it...

From the author of Succeed and Focus, a quick and easy guide to motivating anyone – including yourself.There is no one-size-fits-all way to get people motivated. Anyone who tells you that you should do X to get the most out of your employees, your students, or even yourself, isn’t telling you that – at best – X only works for some of the people, some of the time. In this short guide Heidi Grant Halvorson identifies the eight different types of und...

In the Company of Women explains how indirect, or "relational," aggression can hurt women and hinder them from achieving success and harmony in their adult lives. Gender studies have shown that when a goal is in sight, men generally use direct action to attain it. Women, on the other hand, have been socialized to express aggressive actions through indirect means-using behavior such as shunning, stigmatizing, andWith startling insights into the meaning of our everyday behav...

What distinguishes great leaders? Exceptional leaders capture passion. They lead for real: from the heart, smart and focused on the future, and with a commitment to being their very best.As Annie McKee and Richard Boyatzis have shown in their bestselling books Primal Leadership and Resonant Leadership, they create resonance with others. Through resonance, leaders become attuned to the needs and dreams of people they lead. They create conditions where people can excel. They sustain ...