If you feel backed up against a wall built by conflict, this book will teach you proven techniques for stepping outside one’s point of view and seeing things from other perspectives.If you’ve ever tried negotiating through an unresolved conflict with a boss, colleague, employee, or client, then you know that it’s easier to sell ice to an Eskimo. Whether big or small, conflict eats into productivity and thickens further even the most stubborn of people. In short, co...

Birth, death, and conflict—three things you truly can’t avoid. Whether it’s big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answerlies in better communication—not just using different words, but rather learning to think differently.I Hear You supplies proven techniques for stepping outside one’s point of view and seeing things from other perspectives. Sample...

Are you tired of never achieving your dreams and goals and watching opportunities pass you by?Are you tired of living on the edge because of all the stress you have in your life from procrastinating?"Procrastination is the process by which people intentionally or habitually delay a task by finding excuses to avoid it, or ignoring it altogether."Everyone procrastinates from time to time. For some people, procrastination is a nuisance slowing down the inevitable. But ...

Most of us live with the stubborn idea that we'll always have tomorrow. But sooner or later all of our tomorrows will run out. Each day that you postpone the hard work and succumb to the clutter that chokes creativity, discipline, and innovation will result in a net deficit to the world, to your company, and to yourself. Die Empty is a tool for individuals and companies that aren't willing to put off their best work. Todd Henry explains the forces that keep people in stagnation and introdu...

A program of 15 simple exercises to help readers stop doing merely good work and start doing great work. No more busy work—just the work that really matters.You work hard. You put in the hours. Yet you feel like you are constantly treading water with "Good Work" that keeps you going but never quite moves you ahead. Or worse, you are mired in "Bad Work"—endless meetings and energy-draining bureaucratic traps.Do More Great Work gets to the heart of t...

Here in a short, compact and concise format is the basics of how to persuade more people more effectively, more ethically, and more often. Ziglar draws from his fundamental selling experiences and shows that while the fundamentals of selling may remain constant, sales people must continue learning, living, and looking: learning from the past without living there; living in the present by seizing each vital moment of every single day; and looking to the future with hope, optimism, and educa...

Do you ride the escalator-or take the stairs?No matter how you define success, it always requires one thing: self-discipline. But as popular speaker and strategist Rory Vaden explains, we live in an "escalator world"-one that's filled with shortcuts, quick fixes, and distractions that make it all too easy to slide into procrastination, compromise, and mediocrity. What seems like an easier path is really much harder in the end-and, most important, it won't take you ...

Don't Let Negaholics Rule Your Workplace!As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff memebers. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff.Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident offi...

Two well-respected management experts deliver an authoritative manual that provides valuable insights for turning conflicts in the workplace into productive working relationships.The toughest part of any job is dealing with the people around you. Scratch the surface of any company and uncover a hotbed of emotions—people feeling anxious about performance, angry at co-workers, and misunderstood by management. Now, in WORKING WITH YOU IS KILLING ME, readers learn how ...

Nobody likes conflict, but you can't avoid it. Top performers just like you face problems every day. If you know how to deal with conflict well, you can turn it into your biggest opportunity for success.The Coward's Guide to Conflict is your essential conflict handbook, giving you the tools you need to manage conflict and come out on top. Discover:Why you must know how to handle conflictHow to recognize conflict before it happensHow to bri...

What kind of first impression do you make? A first impression is the most important impression you’ll ever make—and you get only one chance to make it. Business deals can be made or broken, first dates become second dates or not, friendships are created or fail to form; everything hinges on that all-important initial encounter. And yet most of us don’t know how we’re really seen by others. Many of us don’t know how to make a good impression.Wouldn’t you like others to see you as co...

Are you wondering how you can improve your relationships with your friends and family?Are you curious how to get or keep the job of your dreams?Do you want to become a more popular person?This book will show you how to do all that by raising your likeability factor—or how much other people like you.After all, life is a series of popularity contests. The choices other people make about you determine your health, wealth, and happiness. And decades of research ...