Governments face increasingly serious, seemingly intractable management challenges. This book brings together scholars, thought leaders, and government executives to address the future of government operations, and provide government leaders with practical, actionable insights on how best to manage and lead through uncertain and disruptive times.

Getting It Done was written for those who have answered the call to public service. Now, in this 2017 edition, the editors of IBM’s Center for The Business of Government series have assembled a comprehensive guide to navigating the current environment of government, and what government leaders ought to know to survive and thrive with respect to the ways it’s evolved over the years. Concise analyses of the roles and responsibilities of those involved in any political decision accompany info...

“Citizenville offers both an impassioned plea for more tech-enabled government and a tour d'horizon of the ways some governments have begun using technology to good effect… a fast-paced and engaging read” --San Francisco ChronicleA rallying cry for revolutionizing democracy in the digital age, Citizenville reveals how ordinary Americans can reshape their government for the better. Gavin Newsom, the lieutenant governor of Californ...

BEST SELLERThis BEST SELLIING book provides a comprehensive guide to effective governance for board members and their senior executives. The author offers a new framework for understanding boards and proposes practices that boards can use to fulfill their stewardship responsibilities, strengthen board performance and improve organizational effectiveness. The book discusses the basics of governance - what it is and why it matters; essential duties and liabilities of the board and it...

From Governor and White House cabinet member Mike Leavitt: how to find collaborative solutions to the greatest challengesYour business challenges extend far beyond you and your firm, to the competitors within your industry and the regulators outside it. Finding solutions to larger issues requires cooperation between diverse stakeholders, and in this rapidly changing world, only those able to adapt and network successfully will produce fast, competitive solutions.

A 2012 ECONOMIST BOOK OF THE YEARMany of the United States' most innovative entrepreneurs have been immigrants, from Andrew Carnegie, Alexander Graham Bell, and Charles Pfizer to Sergey Brin, Vinod Khosla, and Elon Musk. Nearly half of Fortune 500 companies and one-quarter of all new small businesses were founded by immigrants, generating trillions of dollars annually, employing millions of workers, and helping establish the United States as the most entre...

A political insider tells us how we can make a difference. A must-read for fans of The Rebel Sell and Naomi Klein’s No Logo.What difference can one person make? If I’m not a famous actor, rock star, or multi-millionaire philanthropist, what do I really have to offer?The notion that the government is open only to a few is a myth. In fact, our political system is incredibly accessible, but the misguided belief that people can only participate...

FOREWORD by Don Tapscott, author of Wikinomics and Grown Up Digital The Obama campaign’s mastery of social media for everything from fundraising to volunteer coordination has been widely reported. Until now, there hasn’t been an in-depth analysis of how they did it. In Yes We Did, new media strategist and campaign headquarters volunteer Rahaf Harfoush gives us a behind the-scenes look at the campaign’s use of technology, from its earliest days through ele...

The Effective Public ManagerThoroughly revised and updated, the fifth edition of The Effective Public Manager offers public administrators and students a classic resource and a highly-accessible guide to the fundamentals of leading and managing public organizations. In this new edition the authors cover the key areas of the field and present in-depth analysis through the strategic use of fresh case studies and real-world examples. The book is designed to g...

Discover how to bring social responsibility to your businessIn today's business world, your bottom line isn't measured by your company's financial performance alone. Social Entrepreneurship For Dummies shows you how to implement social responsibility to your business plan in order to increase your bottom line.This book helps any social entrepreneur gain the necessary skills needed to change the system and spread the solution, while providing explan...

This new textbook introduces students to the essential concepts, theories and perspectives of Global Marketing and these are supported by real-world case studies from North America, Europe and the emerging markets of China, India and Latin America. These emerging markets are given balanced coverage alongside developed markets and the text also includes a dedicated chapter on emerging markets multinationals.Practical in its orientation, the text equips students with the tools needed...

Get what you want, every time!Imagine a world where you are offered every job you seek; every business venture you undertake is successful; and every potential customer you approach buys your product. Now imagine that all of this can be achieved—ethically and honestly. All you need is the help of one battle-tested guide, The Influence Game. Former Washington, D.C. lobbyist Stephanie Vance dispenses everything she's learned about effective (and, believe it ...