Multi-Domain Master Data Management delivers practical guidance and specific instruction to help guide planners and practitioners through the challenges of a multi-domain master data management (MDM) implementation. Authors Mark Allen and Dalton Cervo bring their expertise to you in the only reference you need to help your organization take master data management to the next level by incorporating it across multiple domains. Written in a business friendly style with sufficient program plan...

In this book, authors Dalton Cervo and Mark Allen show you how to implement Master Data Management (MDM) within your business model to create a more quality controlled approach. Focusing on techniques that can improve data quality management, lower data maintenance costs, reduce corporate and compliance risks, and drive increased efficiency in customer data management practices, the book will guide you in successfully managing and maintaining your customer master data. You'll find the expe...

About a year ago, we published the Cloud Academy primer "Shedding Light on Cloud Computing". Since then, interest in cloud computing has blossomed and I have had the opportunity to present our Cloud Academy content at cloud computing events around the world. This new book encapsulates the insights and knowledge gathered from the conversations at these events. That includes the dialogue with cloud practitioners, vendors, customers and the considerable number of cloud computing gurus this in...

Scrum continues to prove as an effective newer way of working. This new way is rapidly making into many organizations, in particular the software development divisions due to the transformation results it delivers. The authentic source to know about Scrum and the approved body of knowledge on Scrum is "The Scrum Guide™" authored by Jeff Sutherland and Ken Schwaber. The 16 page guide is too dense to absorb without context and too theoretical without correlations.This book reveal Scru...

Be a Better Developer and Deliver Better CodeDespite advanced tools and methodologies, software projects continue to fail. Why? Too many organizations still view software development as just another production line. Too many developers feel that way, too—and they behave accordingly.In The Software Craftsman: Professionalism, Pragmatism, Pride, Sandro Mancuso offers a better and more fulfilling path. If you want to develop software ...

Organizations are constantly struggling with complex development projects and are in search for a few, straightforward, and easy to learn methods to help deal with their problems. For this reason, more and more software companies are rapidly turning to Agile development to cope with fast changing markets, unknown or changing product requirements, borderless competition, and to solve complex problems. Yet little has been written to guide product managers through the transition in working wi...

Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual ...

Note: This pocket book is available in several languages: English, German, French.This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.What are the key service management processes? What is the lifecycle approach?

Quality improvement just got better.Six Sigma is a corporate quality improvement system that uses sophisticated data collection and statistical analysis to eliminate defects in any process. Aimed at employees—rather than managers—this guide quickly and easily explains everything employees need to know about Six Sigma, including what it is and what it can accomplish, why companies are implementing it, how employees are impacted, and much more.- Once...

PRINCE2 (PRojects IN Controlled Environments) is a widely used method for managing projects, particularly in the United Kingdom as well as in other countries. I wrote this book to develop the reader’s working knowledge of all aspects of PRINCE2, with the goal of providing a truly useful self-study manual for the PRINCE2 Foundation qualification. The book is based on the most recent revisions to the method made in 2009, so it's as current as any other resource on the market today.I ...

This is the eBook version of the printed book.This digtial Short Cut provides a concise and supremely useful guide to the emerging trend of User Acceptance Testing (UAT). The ultimate goal of UAT is to validate that a system of products is of sufficient quality to be accepted by the users and, ultimately, the sponsors. This Short Cut is unique in that it views UAT through the concept that the user should be represented in every step of the software delivery lifecycle--including req...

In an IT world in which there are differently sized projects, with different applications, differently skilled practitioners, and on-site, off-site, and off-shored development teams, it is impossible for there to be a one-size-fits-all agile development and testing approach. This book provides practical guidance for professionals, practitioners, and researchers faced with creating and rolling out their own agile testing processes. In addition to descriptions of the prominent agile methods,...