The aim of this Handbook is to produce an interdisciplinary and international benchmark text for anyone wanting to understand job quality. Job quality matters and has long and continually done so, even if the terminology used to describe it has, and continues, to vary. Debate about the future of work and job quality in the twenty-first century centres on the impact of the new digital technologies of the putative fourth industrial revolution. This debate compounds existing concerns about th...

The Skills That Matter is an edited collection written by leading academics from the UK, Europe, the USA and Australia in the area of skills acquisition, formation and development. It combines academic evidence and policy debates with a critical analysis, making it an asset to students of HRM, industrial relations, sociology of work and business and management at both undergraduate and postgraduate level as well as being a useful resource to researchers and policy makers working in the fie...

The boundary between work and life is today seen as a major point of tension. New forms of employment and changing locations of work have blurred the distinction between paid labour and private life.Work Less, Live More? refocuses the debate from how we balance life and work to the increasingly ambiguous point where they meet. Leading scholars present international research to demonstrate the effects of this shift. Case studies include, amongst others, call centre workers, hairstyl...

This accessible and exciting new text looks at the implications of aesthetic labour for work and employment by contextualizing debates and offering a critical approach. The origins of aesthetic labour are explored, as well as the relevant theories from business and management, and sociology. Coverage includes key topics such as: corporate strategy; recruitment and selection practices; and discrimination.Key features include:- a range of case studies from across different ty...

Skills and workforce development are at the heart of much research on work, employment, and management. But are they so important? To what extent can they make a difference for individuals, organizations, and nations? How are the supply and, more importantly, the utilization of skill, currently evolving? What are the key factors shaping skills trajectories of the future? This Handbook provides an authoritative consideration of issues such as these. It does so by drawing on experts...

The strategies adopted by governments and public officials can have dramatic effects on peoples' lives. The best ones can transform economic laggards into trailblazers, eliminate diseases, or sharply cut crime. Strategic failures can result in highly visible disasters, like the shrinking of the Russian economy in the 1990s, or the aftermath of Hurricane Katrina in New Orleans in 2005. This book is about how strategies take shape, and how money, people, technologies, and public commitment c...

Despite predictions that 'new public management' would establish itself as the new paradigm of Public Administration and Management, recent academic research has highlighted concerns about the intra-organizational focus and limitations of this approach. This book represents a comprehensive analysis of the state of the art of public management, examining and framing the debate in this important area.The New Public Governance? sets out to explore this emergent field of resea...

Social Work: The Basics is an insightful introduction to the often misrepresented world of social work. This accessible book presents a broad view of contemporary social work, exploring its roots and its possible future. It dispels myths surrounding social work, addresses media debates, and offers a balanced account of what social workers do. The book argues for a social work that is partisan in support of social justice. Questions covered include:How did social work...

Introducing the key concepts in corporate social responsibility, the authors bring together the essential issues relevant to the responsible management of businesses, not-for-profit organizations and government.With detailed coverage and cross-referencing for each concept and over 50 concepts introduced, this guide to both the theory and implementation of CSR and sustainability, provides an indispensable reference for any student of the subject.Key concepts include: account...

How can we ensure high-quality public services such as health care and education? Governments spend huge amounts of public money on public services such as health, education, and social care, and yet the services that are actually delivered are often low quality, inefficiently run, unresponsive to their users, and inequitable in their distribution. In this book, Julian Le Grand argues that the best solution is to offer choice to users and to encourage competition among providers. Le Grand ...

Philanthropy – the use of private resources for public purposes – is undergoing a transformation, both in practice and as an emerging field of study.Expectations of what philanthropy can achieve have risen significantly in recent years, reflecting a substantial, but uneven, increase in global wealth and the rolling back of state services in anticipation that philanthropy will fill the void. In addition to this, experiments with entrepreneurial and venture philanthropy are producing...

The underlying themes of this book are twofold: it emphasises the importance of understanding and strengthening health systems to improve a population’s health in low and middle income countries; it promotes the values of equity and the right to health, efficiency, participative and accountable decision-making, and the need for a long-term perspective. These values are examined in relation to governance, policy making and planning, financing, managing, and intersectoral action for health a...