The proven four-step method for improving communication and managing conflict in any healthcare settingThe Exchange Strategy for Managing Conflict in Health Care delivers a wealth of strategies and techniques for structuring conversations about conflicts and issues in groups large and small."A fresh, clear-eyed view of how to approach conflict in the American healthcare system . . . shows how direct, immediate, tactful, and open communication will greatly imp...

This book introduces a process called The Exchange that will make ones job easier. It is about the kinds of conflicts that drive a manager or supervisor crazy. The book is intended for the designated problem solvers, whether official or unofficial.

Authors Scott J. Allen and Mitchell Kusy redefine what we think of as traditional leadership in this tangible book that ascribes flexible yet concrete and proven actions to what can be a very abstract term.Rather than delving into lengthy exposition and analysis to help you understand what leadership is and how to develop it for yourself, this practical book enables you to design a straightforward system tailored to your team and organizational needs.Free o...

Career consultant and psychologist Blythe Grossberg offers advice on managing A.D.D. symptoms that arise during daily work routines-and provides insights from well-known entrepreneurs, CEOs, professional athletes, and others afflicted with the condition who paved their way to success.

Time Management: The Secrets Of Time Management, How To Beat Procrastination, Manage Your Daily Schedule & Be More Productive For LifeThis book contains proven steps and strategies on how to properly manage the most precious commodity of all, time. This book will help you how to maximize your given time to be able to divide it for work, family, and personal endeavors. Time is endless, and everyone has it. However, wasted time can never be returned. Some people just want to make sur...

Achieve a fully engaged workforceWhat if every single employee-every single one-worked in their dream job, utilized their best talents, worked with an inspirational leader and was fully engaged in their role?For companies, this scenario leads to breakthroughs in productivity, customer service, profitability, and shareholder value. For individuals, it means better health, stronger relationships with family and friends, and greater happiness. We sket...

Even high-performing individuals and groups can be overlooked and underestimated. The antidote is self-promotion-the act of generating personal visibility in service of your work and career. In this guidebook, we discuss how you can benefit from self-promotion and maintain your integrity and authenticity. We help you reframe common beliefs that get in the way of effective self-promotion, and we provide numerous strategies and activities that can become part of your repertoire.

Survive and Thrive as a Nurse in Today's New Health-Services LandscapeWelcome to the compassionate and caring world of nursing! You are entering a profession that offers great rewards and endless opportunities. But you must prepare for the challenges ahead and do everything you can to ensure that you experience the best that nursing has to offer.Get off to the right start in your new profession by learning how to:• Find the job that's perfect for you• Create y...

In a fast-paced global economy emphasizing innovation and productivity, leaders need to bring as much wisdom as possible to bear on their daily decisions. They often find themselves pulled between making decisions quickly and making them well. The processes described in this guidebook, inquiry and reflection, can help you develop your capacity to make wise choices. You will begin to see a broad range of possible responses and wisely choose the ones that will work best.

Conflict with direct reports is one of the most difficult challenges facing managers today. But it's a challenge that successful leaders must learn to address. Managers who develop an understanding of difference without judging and are willing to see more than one perspective or solution are in a good position to manage such conflict. They are better prepared to understand emotions that can trigger conflict, to clarify performance expectations, and to provide ongoing feedback for the suppo...

Easy Solutions to Sticky Staffing Issues...With Top 100 Tips for Staff ManagementFace it: staff situations are often uncomfortable, sticky situations.Do you find yourself fighting fires at the office rather than building your team? Overloaded with too much? Are you in a quandary about dealing with a lazy employee? How do you deal with one that's dishonest? Is the staff appraisal becoming a thing to dread? Need to inject your team with a common objective and an attit...

Tres Roeder lays out a system to help you succeed not only in your projects, but in any interpersonal relationship that requires a change in behavior. Tres Roeders 90 percent project success rate stands well above industry averages. In this book, Mr. Roeder lays out how he succeeds by using a balanced approach of technical project management skills, business acumen and sixth sense people skills. Sixth sense people skills are unlike any people skills guidance you have ever received. Read th...