"Time management is essential for successful negotiations. This book helps you do first things first."—Jeanne Brett, DeWitt W. Buchanan,Jr. Professor of Dispute Resolution and Organizations, Kellogg School of Management, and Director of the Dispute Resolution Research Center"This book brings a breakthrough method to lead efficient negotiations."—Yann Duzert, Professor, Foundation Getulio Vargas, Brazil"Even if...

When negotiation fails, mediation avails other moves for an amicable resolution. Whether you are a current or future mediator or a party to a conflict, this is your essential companion to the theory, concepts, and best practices of mediation.In a world ridden by social divisions, responsible resolution of conflicts is more timely than ever. What happens when parties are unable to negotiate an agreement together? The next move is to invite a third party to reset the...

INTERNATIONAL BESTSELLER • Learn the secret to successful negotiation with this proven, step-by-step strategy—now updated and revised.“The authors have packed a lot of commonsensical observation and advice into a concise, clearly written little book.”—Bloomberg BusinessweekOne of the key business texts of the modern era, Getting to Yes has helped millions of people learn a better way to negotiate. Based on the work of the ...

The Essence of Managing Henry Mintzberg appreciates that managers are busy people. So he has taken his classic book Managing, done some updating, and distilled its essence into a lean 176 pages of text. The essence of the book remains the same: what Mintzberg learned from observing twenty-nine managers in settings ranging from a refugee camp to a symphony orchestra. Simply Managing considers the intense dynamics of this job as well as its inescapable conundrums, for example: • How is anyon...

A new framework for helping nonprofit organizations maximize the effectiveness of their boards.Written by noted consultants and researchers attuned to the needs of practitioners, Governance as Leadership redefines nonprofit governance. It provides a powerful framework for a new covenant between trustees and executives: more macrogovernance in exchange for less micromanagement.Informed by theories that have transformed the practice of organizational leadership, this...

Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning.In this book you will find many options for managing conflict, including:planninggoal settingcompromisemediationExpert communicator Baden Eunson also takes an in-depth look at ...

A Financial Times Best Business Book of the Year: A guide to sharpening your narrative intelligence from "the Warren Buffett of business communication" (Chip Heath, New York Times–bestselling coauthor of The Power of Moments).In this book, the acclaimed author of The Leader's Guide to Storytelling introduces the concept of narrative intelligence—an ability to understand, act, and react with agility in the quicksilver world of int...

In this definitive and revealing history, Henry Mintzberg, the iconoclastic former president of the Strategic Management Society, unmasks the press that has mesmerized so many organizations since 1965: strategic planning. One of our most brilliant and original management thinkers, Mintzberg concludes that the term is an oxymoron -- that strategy cannot be planned because planning is about analysis and strategy is about synthesis. That is why, he asserts, the process has failed so often and...

This accessible, well-written book is a must-have for the aspiring MBA applicant. The 2nd edition of MBA Admissions Strategy is an essential guide to the four aspects of a successful, competitive business school application.

What is strategy? For many it is the application of a theory, model or framework. In this book Spender develops a different creative approach. Emphasizing that firms face uncertainties and unknowns (knowledge gaps) he argues that the core of strategic thinking and processes rests on the organization's leaders developing newly imagined solutions to the opportunities that these uncertainties open up. Drawing on a wide range of ideas from strategy, economics, entrepreneurship and philosophy h...

THE PRACTITIONER’S GUIDE TO GOVERNANCE AS LEADERSHIPThe Practitioner’s Guide to Governance as Leadership offers a resource that shows how to achieve excellence and peak performance in the boardroom by putting into practice the groundbreaking model that was introduced in the book, Governance as Leadership. This proven model of effective governance explores how to attain proficiency in three governance modes or mindsets: fiduciary, strategic, and generative....

Contrary to the gospel of a century of management thinkers, the primary job of the manager is no longer to plan, organize, direct, or control, asserts management expert Leonard Greenhalgh. Instead, he argues, today's successful managers are primarily negotiators who are judged on their ability to foster, coach, protect, and support collaborative relationships -- and manage conflict -- with peers, workers, bosses, suppliers, customers, regulators, competitors, and stakeholders.In one...