Dr Catherine Steele is a Senior Lecturer at the University of Worcester. She is a chartered psychologist and a registered occupational psychologist. Catherine teaches undergraduate and postgraduates in this area and her own research interests lie in the area of career management and personal development.Series Editor, Professor Dominic Upton is Head of Psychological Sciences at the University of Worcester. In 2007 he was awarded a National Teaching...

Reflect on how best practice can be managed in care settings, develop your leadership skills and achieve your career goals with this new edition of Level 5 Diploma in Leadership for Health and Social Care.This new edition of Level 5 Diploma in Leadership for Health and Social Care has been fully updated to reflect the changes to the structure of the qualification. Covering all of the mandatory units in an easy-to-follow and thorough manner, this book is perfect for...

This book for passing PTLLS assessments (which has been replaced with Passing Assessments for the Award in Education and Training) gives key advice on completing written and practical assessments, and helps both in-service and pre-service candidates fully understand the requirements of the Award and how to evidence their achievement towards the standards. ThisSecond Editionis for the four unit PTLLS.This book:helps candidates with their written assessments, with infor...

The CTLLS qualification has been replaced with the Certificate in Education and Training (CET). However, the content has since been updated and is now in the book Passing Assessments for the Certificate in Education and Training. Please note: the qualification unit content contained in the appendices has since changed, and some legislation mentioned in the book has been updated.

Person-centred thinking and planning are approaches that enable people using social care and health services to plan their future, and use a personal budget to commission personalised services.Creating Person-Centred Organisations is a guide for organisations who want to deliver personalised services. Key issues covered include attending to the vision, strategy and business planning of the organisation, as well as organisational processes, culture and managing change. Drawing on th...

The social work degree requires that students clearly demonstrate competence in working with groups. Many social work students will begin working with families, communities and organisations before they qualify and are regularly assessed on this groupwork practice through assignments and observation. Specialist skills are needed to cope in challenging groups and the authors look at how students can develop their existing skills to cope and respond to challenges.The practical focus ...

The challenge with most companies' talent intelligence is that it is just not that intelligent.Having good talent intelligence—an accurate understanding of the skills, expertise, and qualities of people—is essential for the people decisions that all businesses make. Yet despite its vital importance, most organizations appear to be failing at this critical task. The reason lies in talent measurement: how companies produce their talent intelligence and then ...

Effective supervision helps to nurture confident social workers who are able to look after service users in the best possible way. Social work supervisors and managers need mastery of the relevant knowledge and skills in order to ensure successful social work practice.This book is an accessible guide to the essential skills of social work supervision. It covers the development of the supervisor–supervisee relationship, the assessment and management of risk, understanding and managi...

Bullying in the workplace is now a recognised problem, and a cause for major concern. Victims stand to lose their self-esteem, their health and even their careers. Organisations that do not endeavour to put an end to this behaviour lose productivity, profits and their good reputations.Dignity at Work is derived from the author's many years of experience working with organisations of all sizes and at all levels. This book outlines practical guidelines essential to organisati...

This is an essential text for anyone taking the Certificate in Education and Training, no matter which awarding organisation you are registered with or who your learners are.It’s readable, relevant, easy to understand and gives key advice on approaching and completing written and practical assessments. It helps all learners to understand the requirements of the qualification and to evidence their achievement towards the mandatory units. The book gives advice regarding study skills,...

Supporting Dyslexic Adults provides practical advice in supporting dyslexic adults in education and employment, and guidance on the latest researchProvides an important overview of current research and practice in supporting dyslexic adults in education and employment, deftly combining academic understanding with everyday issuesContributors possess a wealth of practical experience in the field which provides an indispensible guide to the su...

This was a unit in the CTLLS and DTLLS qualifications, which have now been replaced with the Certificate and Diploma in Education and Training (CET and DET). However, the content has since been updated and is now in the book Principles and Practices of Teaching and Training.Please note: the qualification unit content contained in the appendices has since changed, and some legislation mentioned in the book has been updated.