Award-Winning Finalist in the Self-Help: General category of the 2021 International Book Award.SHORTLISTED FOR THE BUSINESS BOOK AWARDS 2021.The challenges of recent years have brought to the forefront the need to allow others to support us, both personally and professionally. But it still isn’t easy or natural for many.Being transparent and comfortable sharing vulnerability with the right people, in the right way, allows us to enhance not just our sense of wellbein...

SHORTLISTED FOR THE BUSINESS BOOK AWARDS 2021.Professional Relationships MatterYou can often tell the quality of a leader not just from the calibre of his or her relationships, but by the ease with which they draw on them and the speed and willingness with which people respond.Professional relationships lie at the heart of executive success. Despite this, many leaders leave their professional relationships to chance and actively discourage their staff from forming s...

• Do you dread going to networking events?• Do you hide at the back of the room when you have the opportunity to present your business?In 1984 a New York Times Survey on Social Anxiety placed death third in the list of people's biggest fears. The top two responses were walking into a room full of strangers and speaking in public.Facing these two fears head on, '...and death came third!' rocketed straight to Number Two on the Amazon UK bestseller lists on publication...

Referrals and recommendations are the most effective drivers of new business. This book will show you how to make your business thrive by generating referrals and sales from your own networks cheaply, effectively and quickly.Written by Andy Lopata, who was christened ‘Mr Network’ by The Sun and listed as one of Europe’s leading business networking strategists by the Financial Times in 2009, Recommended will show you how to implement a simple yet effective...

Nominated for a Business Book Award 2021."Just Ask: Why Seeking Support Is Your Greatest Strength" (2020) was written for those unable to ask for help and to encourage everyone to do so in their time of need.The piece by the professional networking master, Andy Lopata, delves into the importance of seeking support as a way to reach our goals and boost our well-being. Providing real-life stories, interviews and practical tips, the book embraces the mindset of making a positi...

Improve your Time Management is the definitive guide to the basics of time management - the art of organising your life so that you are in control. You don't need complicated equipment, dozens of staff or a six-month break to learn how to save time and achieve more. All you need is a willingness to try some of the ideas in this book and the energy to start now.Improve your Time Management starts by asking you what you want to do with your life and explains how to work out how you r...

Getting hired just got easierYou are about to discover everything you need to know about job applications and how to make them work. Starting on Sunday and going through to Saturday, you will learn the stages of a job application step by step so you build up a picture of what it takes to be successful. For many job applicants, what goes on behind employers' closed doors remains a hidden world but, by Saturday, you will have taught yourself how job applications are p...

Richard Denny is the godfather of salesmanship' and author of the classic sales text Selling to Win . As an inspirational business speaker he has helped thousands of salespeople become high flyers. Now his vast knowledge and experience is distilled in this concise new title. Successful Selling Skills is valuable reading for both those new to sales and those who need to refresh their skills. In his distinctive, accessible style Denny analyzes the key aspects of selling, such as developing th...

A successful career move involves people matching their ideas, passions and goals to the needs of employers and vice versa. Full of practical examples of what works and what doesn't in the world of work, this book explains what employers need and how you can place yourself to deliver it. Whether you are looking for a new career or want to move to a different job, here you will find out how to know yourself, identify what you have to sell, structure your job search, target your CV, network ...

The purpose of this short book is to introduce the reader to some of the key concepts that underpin Lean; making businesses faster and more competitive by understanding and eliminating the sources of waste in processes. It is not intended as an exhaustive text on the subject, more as a summary with some practical examples and anecdotes that will help the reader understand what is meant by Lean. This text is intended for the manager who has recently been introduced to Lean and seeks guidanc...

This book will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition — which includes a new chapter on e-service — Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you “famous for service”!

John Lees shows you how to write CVs and cover letters that convey your strengths quickly and get you into the interview process.