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1 audiolivro mensal

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GRATUITO

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I'll Be Back

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How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service ... Leia mais

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How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service
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The Shopping Revolution

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Integral

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We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach—and their ... Leia mais

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RETAIL SUCCESS IN AN ONLINE WORLD

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With all the technological and economic shifts leading to significant change in the world of retailing, it's important to understand what really works—as well as what really doesn't—in the current retail selling environment. Surviving and thriving in this market means not just meeting, but exceeding, customer expectations. In this book, you learn what makes that possible: a nurturing relationship ... Leia mais

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Séries series Бизнес-психология
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8 horas 46 min

Обновленное издание бестселлера «Как продать слона», выпущенного в России тиражом более 100 000 экземпляров. В книге описаны основные закономерности и рабочие техники переговоров, которые помогут вам сделать большие продажи. Ася Барышева, консультант с 20-летним опытом сотрудничества с крупными международными компаниями, делится реальными примерами из собственной практики. Вы получите 51 способ ... Leia mais

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Audiolivro

The Shop Girls of Harpers

The start of the bestselling heartwarming historical saga series from Rosie Clarke

de Rosie Clarke ...

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Séries Audiolivro 1 - Welcome To Harpers Emporium
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10 horas 14 min

The beginning of a brand new series from #1 bestselling author Rosie ClarkeWelcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins.Join them as ... Leia mais

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The beginning of a brand new series from #1 bestselling author Rosie ClarkeWelcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins.Join them as
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The Kingdom of Prep

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de Maggie Bullock ...

Narrado por Cheryl Smith ...

Integral

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**One of Vogue's most anticipated books of 2023.A quintessentially American fashion narrative about the rise and fall of the first lifestyle brand, J.Crew, and what the company’s fate means for the shifting landscape of the retail industry.Once upon a time, a no-frills J.Crew rollneck sweater held an almost mystical power—or at least it felt that way. The story of J.Crew is the story of the ... Leia mais

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de Norbert Bauer ...

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Séries Audiolivro 1 - Der moderne Einhelhändler
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de Bill Chastain ...

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Séries series The Business Storybook Series
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The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today.In an industry that has seen constant disruption over the last two decades, Target has experienced tremendous growth. Establishing a strong eCommerce business and cultivating a sought-after in-store ... Leia mais

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Séries series Smart Business – AI in Practice
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This audiobook is narrated by an AI Voice. What if your store knew which item would be in high demand tomorrow? If every customer received personalized advice – without long waiting times? And returns suddenly halved?That is exactly what AI enables in retail. Not future music. But 2026.This audiobook is your roadmap. An experienced retail consultant guides you – calm, competent, close to practice. ... Leia mais

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The Great Beanie Baby Bubble

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A bestselling journalist delivers the never-before-told story of the plush animal craze that became the tulip mania of the 1990sIn the annals of consumer crazes, nothing compares to Beanie Babies. In just three years, collectors who saw the toys as a means of speculation made creator Ty Warner, an eccentric college dropout, a billionaire—without advertising or big-box distribution. Beanie Babies ... Leia mais

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de Natalie Berg, Natalie Berg, Miya Knights, Miya Knights ...

Narrado por Kelly Burke ...

Integral

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What is the secret to Amazon's success? What does the ecommerce giant have in store for the future? Explore the disruptive new retail strategies of the world's most relentless retailer and gain valuable lessons that can be applied to any business in the ecommerce sector, with original insight from the company as it continues to revolutionize itself even further.The retail industry is facing ... Leia mais

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The Nordstrom Way to Customer Experience Excellence

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de Robert Spector, BreAnne O. Reeves ...

Narrado por Steve Menasche ...

Integral

5 horas 55 min

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry ... Leia mais

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Stigma is a process by which the reaction of others spoils normal identity.—Erving GoffmanAs a cannabis retailer, you face the same challenges as every business today, but there are more obstacles for you than the local brick-and-mortar shops or dominating online stores. Being successful means creating a customer experience fueled by a thorough understanding of the consumer. For retailers in the ... Leia mais

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Chronicles of a Fashion Buyer

The Mostly True Adventures of an International Fashion Buyer

de Mercedes Gonzalez ...

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Fashion is a business of smoke and mirrors, notorious for crushing the souls of most who dare to be part of the industry. Go on a global expedition with New York City-based fashion buyer, strategist, and consultant, Mercedes Gonzalez, as she learns that there is no glamour in fashion and that only cutthroat corporate espionage prevails. From politicking with blood diamond dealers and Russian ... Leia mais

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How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development research-before you waste months and millions on a product or service that no one needs or wants.With a combination of open-ended interviewing and fast and flexible research techniques, you'll learn how your prospective customers ... Leia mais

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de Azhar ul Haque Sario ...

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Séries Audiolivro 11 - Technology
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5 horas 20 min

This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory ... Leia mais

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Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers

de Sumitra Kumari ...

Narrado por Digital Voice Maxwell G ...

Integral

4 horas 55 min

This audiobook is narrated by a digital voice."Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers" is your go-to resource for mastering the role of a cashier. This straightforward guide covers the key terms and concepts every cashier needs to know, along with practical tips for delivering excellent customer service. It also includes common cashier interview ... Leia mais

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This audiobook is narrated by a digital voice."Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers" is your go-to resource for mastering the role of a cashier. This straightforward guide covers the key terms and concepts every cashier needs to know, along with practical tips for delivering excellent customer service. It also includes common cashier interview
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de Praveen Kumar ...

Narrado por Millian Quinteros ...

Integral

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Network marketing is perhaps the most misunderstood concept of wealth creation. It generates strong emotions. Most of us were invited to a fancy presentation and got excited with the prospect of working from home, firing our boss, no office politics or commuting to work.There were dreams in our eyes of a better future. But then what happened…. Reality broke through. We suffered rejection from our ... Leia mais

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Der moderne Einzelhändler – Band 2: Der Laden mit Profil

Wie Einzelhändler klar zeigen, wofür sie stehen und warum Kunden genau zu ihnen kommen

de Norbert Bauer ...

Narrado por Victor Munich (AI) ...

Séries Audiolivro 2 - Der moderne Einzelhändler
Integral

1 hora 25 min

Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte ... Leia mais

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Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte
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Audiolivro

Детский мир. Перезагрузка

Реальная история компании, без которой у нас было бы другое детство

de Дмитрий Соколов-Митрич, Дмитрий Соколов-Митрич, Евгения Пищикова, Никита Аронов, Дмитрий Воденников, Анна Козлова, Мариам Петросян, Андрей Аношин, Алена Корк ...

Narrado por Андрей Новокрещёнов ...

Integral

10 horas 34 min

«Детский мир» — это бренд, знакомый каждому в нашей стране. Первый магазин был открыт в 1957 году, и с тех пор все советские дети мечтали побывать там. Эта книга не только познакомит читателя с подлинной историей «Детского мира», но и даст понимание, какая стратегия помогла магазину остаться на плаву. Вы не только узнаете о бизнес-процессах и сложных решениях компании, но и познакомитесь с ... Leia mais

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«Детский мир» — это бренд, знакомый каждому в нашей стране. Первый магазин был открыт в 1957 году, и с тех пор все советские дети мечтали побывать там. Эта книга не только познакомит читателя с подлинной историей «Детского мира», но и даст понимание, какая стратегия помогла магазину остаться на плаву. Вы не только узнаете о бизнес-процессах и сложных решениях компании, но и познакомитесь с
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Audiolivro

Ecommerce Retail Strategy for Higher Conversions and Loyal Buyers

de Jordan Phillips ...

Narrado por Jordan Phillips ...

Integral

1 hora 44 min

Master the art of conversion rate optimization to turn casual website visitors into fiercely loyal e-commerce customers. If you are a digital entrepreneur exhausted by scattered marketing tactics that fail to scale, this practical audio guide delivers a clear, structured path to sustainable growth. Stop chasing fleeting algorithm hacks and start building a cohesive, frictionless customer journey ... Leia mais

R$ 51,82

Master the art of conversion rate optimization to turn casual website visitors into fiercely loyal e-commerce customers. If you are a digital entrepreneur exhausted by scattered marketing tactics that fail to scale, this practical audio guide delivers a clear, structured path to sustainable growth. Stop chasing fleeting algorithm hacks and start building a cohesive, frictionless customer journey
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Audiolivro

Mastering Ecommerce Analytics: Turn Store Data into Revenue

de Hunter Bishop ...

Narrado por Hunter Bishop ...

Integral

1 hora 44 min

Transform overwhelming store data into profitable business growth with this practical ecommerce analytics playbook. Stop staring at confusing digital marketing metrics and start building a reliable foundation that connects online visitors directly to your bottom line.Perfect for your morning commute or focused work-from-home planning sessions, this empowering guide replaces the anxiety of messy ... Leia mais

R$ 51,82

Transform overwhelming store data into profitable business growth with this practical ecommerce analytics playbook. Stop staring at confusing digital marketing metrics and start building a reliable foundation that connects online visitors directly to your bottom line.Perfect for your morning commute or focused work-from-home planning sessions, this empowering guide replaces the anxiety of messy
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Audiolivro

Almost Complete History of Supermarkets, The

de Livy Weeks ...

Narrado por Digital Voice Madison G ...

Integral

6 horas 50 min

This audiobook is narrated by a digital voice.From dusty corner shops to glistening aisles of endless choice, The Almost Complete History of Supermarkets is a trolley ride through time like no other. With wit, wonder, and a few discount stickers, Livy Weeks explores how the humble grocery store grew into a global powerhouse—changing the way we eat, shop, and impulse-buy chocolate. Packed with ... Leia mais

R$ 25,88

This audiobook is narrated by a digital voice.From dusty corner shops to glistening aisles of endless choice, The Almost Complete History of Supermarkets is a trolley ride through time like no other. With wit, wonder, and a few discount stickers, Livy Weeks explores how the humble grocery store grew into a global powerhouse—changing the way we eat, shop, and impulse-buy chocolate. Packed with
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Audiolivros sobre Vendas a retalho

I'll Be Back

The Shopping Revolution

RETAIL SUCCESS IN AN ONLINE WORLD

Как продать слона или 51 прием заключения сделки

The Shop Girls of Harpers

The Kingdom of Prep

Der moderne Einzelhändler – Band 1: Warum Marketing heute anders funktioniert

The Target Story

AI Integration in the Store – Future-Proofing Retail & Sales

The Great Beanie Baby Bubble

Thrive on the High Street: Strategies for Business Survival

Amazon

The Nordstrom Way to Customer Experience Excellence

Breaking the Stigma

Chronicles of a Fashion Buyer

Lean Customer Development

Shopify Profitability

Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers

How to Become a Network Marketing Superstar

Der moderne Einzelhändler – Band 2: Der Laden mit Profil

Детский мир. Перезагрузка

Ecommerce Retail Strategy for Higher Conversions and Loyal Buyers

Mastering Ecommerce Analytics: Turn Store Data into Revenue

Almost Complete History of Supermarkets, The