What could the conversation between an internationally-prominent CEO and a career Benedictine monk possibly teach us about business? In The Manager and the Monk, Jochen Zeitz and Anselm Grün engage in a lively dialogue about leading with values in the fast-changing 21st-century world, exploring such questions as: Do core values stand a chance in the world of business? To what extent does a monk think like a manager? How much consideration and empathy can a manager afford to show? What do m...

Toronto Book Award Winner Cordelia Strube is back with another caustic, subversive, and darkly humorous bookStevie, a recovering alcoholic and kitchen manager of Chappy’s, a small chain restaurant, is frantically trying to prevent the people around her from going supernova: her PTSD-suffering veteran son, her uproariously demented parents, the polyglot eccentrics who work in her kitchen, the blind geriatric dog she inherits, and a damaged five-year-old who landed o...

A biography of the ruthless Waffen-SS commander focusing on his point of view while fighting for Nazi Germany during World War II."A bad reputation has its commitments." So wrote home Jochen Peiper from the fighting front in the East in 1943, characterizing his battle-hardened command during the World War II. Peiper's War is a new serious work of military history by the renowned author Danny S. Parker which presents a unique view off the Second World War as...

Services Marketing: People, Technology, Strategy is the ninth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media, and case examples.This book takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. It features cases and examples from all over the w...

The book describes events and encounters that might have happened to the holy family and the child Jesus on their way to Bethlehem, at his birth, and on their flight to Egypt. They were inspired by the author's own experiences and impressions of visiting Israel and its neighboring countries. These stories invite you and your child/ren to reimagine the dangers and the happy encounters of the many more untold stories of people and animals being part of Jesus's beginnings beyond the actual bi...

Religious Pluralism and the City challenges the notion that the city is a secular place, and calls for an analysis of how religion and the city are intertwined. It is the first book to analyze the explanatory value of a number of typologies already in use around this topic – from "holy city" to "secular city", from "fundamentalist" to "postsecular city". By intertwining the city and religion, urban theory and theories of religion, this is the first book to provide an international...

A sharp and moving portrait of Ray — judge, single parent, and tightly leashed woman whose survival strategies seem suddenly to be coming apartRay, a single mother and superior court judge, pounds a punching bag in her basement to manage her anger. She has concluded that life must be lived tightly leashed or chaos will move in. Her prime directive is to protect her daughter, Armada, from life’s unruly forces. Ray deftly handles other people’s problems, managing her...

Dealing with Grief is a compassionate and empowering guide for anyone facing the pain of loss and searching for a way to move forward. Written with warmth, clarity, and care, this book offers comfort for difficult days while helping readers understand that healing is personal, gradual, and deeply human. Through thoughtful reflections on mourning, emotional boundaries, self-compassion, and support, Dealing with Grief gives readers practical encouragement and emotional reassurance when they ...

The congress "Arsenic in the Environment" offers an international, multi- and interdisciplinary discussion platform for arsenic research aimed at practical solutions of problems with considerable social impact, as well as focusing on cutting edge and breakthrough research in physical, chemical, toxicological, medical and other specific issues on ar

This volume collects selected papers of the 5th CESA Automotive Electronics Congress, Paris, 2018. CESA is the most important automotive electronics conference in France. The topical focus lies on state-of-the-art automotive electronics with respect to energy consumption and autonomous driving. The target audience primarily comprises industry leaders and research experts in the automotive industry.

The European Experience brings together the expertise of nearly a hundred historians from eight European universities to internationalise and diversify the study of modern European history, exploring a grand sweep of time from 1500 to 2000. Offering a valuable corrective to the Anglocentric narratives of previous English-language textbooks, scholars from all over Europe have pooled their knowledge on comparative themes such as identities, cultural encounters, power and citizenship, and eco...

Recent social developments, such as demographic change, skill shortages and new medical technologies, have necessitated a transition in the traditional roles of health-care professions. New forms of division of labour and inter-professional health-care education are emerging while at the same time ethical challenges, such as corruption and conflicts of interest, have to be mastered. This book addresses historical, conceptual and empirical aspects of professionalism and inter-professionalis...