Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, this book provides a comprehensive reference for those who are learning about or implementing an evaluation system.This new edition is fully revised and updated to reflect current developments, with step-by-step guidance on a range of vital topics, including:Developing...

Provide organized, efficient, relevant consulting with lasting valueMaximizing the Value of Consulting is an indispensable, practical guide for managing, measuring, and delivering the results that make internal and external consulting a lasting value to clients and the company. Sponsored by the ROI Institute and the Association of Internal Management Consultants, this book provides a roadmap to relevance for consultants operating in the increasingly fast-p...

If your organization is looking for ways to improve performance, here's a source for proven systems, processes, and models from HRD experts. Twelve cases provide practical applications of performance analysis and consulting.

The book that bites back is BACK! In the second beastly book from Jack Meggit-Phillips, the most distinctive new voice for readers of 8-12, revenge is a dish best served with a surprise …For centuries, the beast has tormented the world. But now, there’s a change to a menu, and the beast is going cold turkey – which essentially means eating no priceless works of art . . . or purple parrots . . . or CHILD-SIZED PRANKSTERS.Ebenezer and Bethany are attempting t...

Are you ready for a BEASTLY surprise? After controlling Ebenezer Tweezer for 511 years and trying to eat Bethany twice, the beast is safely locked up … for about five minutes. Soon the world’s most despicable creature is out of its cage and back in Ebenezer’s attic. But there’s something different about the beast now – it’s calling everyone its bestie and vomiting up lovely gifts for the neighbours. In the most disturbing turn of events yet, has the beast turned … nice?

Underpinned by decades of research and application, Making Change Work shows that the lynchpin that connects change initiatives and their ultimate success is behavioural change. The book brings together the ROI Institute's established methodology for aligning projects and programmes to business needs and for evaluating impact and ROI with the Turning Learning Into Action methodology developed by Emma Weber to support learning transfer. It offers a step-by-step pro...

How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning & Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional,...

Learn to measure the results of your technology-based learning programs with this step-by-step guide.Few would dispute the convenience, cost, and efficiency of learning through technology. Whether e-learning, blended learning, or mobile learning, it’s usually just in time, just enough, and just for the user. The challenge with e-learning lies in proving its value and showing the results. The cost savings and the outcome of the learning program must be considered to determine the tr...

Employee engagement, impact, ROI—if you can’t connect the three, your program’s in trouble.The number of employees who sleepwalk through the day or undermine the work of their engaged counterparts is on the rise. More and more companies are turning to engagement programs to recoup lost revenue and productivity. But these pricey endeavors can lose critical funding when they are designed without business impact in mind.In Measuring the Success of Employee Engagement, renowned...

Learning and development professionals have embraced the concept of measurement, evaluation, and ROI. They know the importance of collecting valid, reliable data—but many want to build greater skills in asking the right measurement questions the right way. Experts in their field, Jack and Patricia Phillips have written a new book on measurement with Bruce Aaron, Survey Basics: A Guide to Developing Surveys and Questionnaires.A must read if you need to develop effective, valid, and ...

This book involves a young man's coming of age during the 1960s, with the protests of the war in Vietnam always on his mind. It is a family in crisis with the young man trying to solve the family problems while still focusing on Peace Demonstrations.

This book is a collection of sermons preached at home and abroad, intended mainly for a lay audience, which presents teachings and applications of biblical texts from both the Old and New Testaments. It builds around the theme of the Christian life being a walk with a hidden and revealed God, a walk requiring understanding, a walk in which one remains faithful, a walk that has developmental stages, and a walk requiring wisdom.