Peter Kellett and Diana Dalton set out in this text to address the question: How do people manage conflict effectively? This is a simple question with an elusive and complex answer. To determine how to manage conflict one must first understand the meaning of conflict for those engaged in it. The authors do this by presenting a step-by-step guide to describing, interpreting, understanding and managing conflict. Using real life narratives, they explain how and why conflict occurs and strateg...

Patienthood and Communication is an engagingly personal narrative detailing the author’s experience living with, and adapting to, a degenerative and incurable eye disease (MacTel). Beyond the personal, this poignant story more broadly illustrates the ways in which communication enables individuals to adjust to serious health threats.Author and subject Peter Kellett highlights his important interactions with health care providers, family members, friends, colleagues, studen...

Latin American cities have always been characterized by a strong tension between what is vaguely described as their formal and informal dimensions. However, the terms formal and informal refer not only to the physical aspect of cities but also to their entire socio-political fabric. Informal cities and settlements exceed the structures of order, control and homogeneity that one expects to find in a formal city; therefore the contributors to this volume - from such disciplines as architectu...

This inaugural volume in the Peter Lang Conflict and Peace series brings together works that richly depict the tensions between the promise and reality of applying communication principles and theories to conflict transformation and peacebuilding around the world and in the United States. Each chapter provides concrete examples of the doing of engaged scholarship in this context. Chapter contributors explain how their on-the-ground work has contributed to theorizing in communication and be...

Through vivid and engaging narrative accounts, written and collected by women, Women's Narratives of Health Disruption and Illness: Within and Across Their Life Stories explores how women experience the health disruptions and illnesses that span their lives. The collection examines how women’s broader and ongoing life stories impact and are impacted by health disruptions and illnesses. Organized into three parts, the chapters explore “Beginnings” in which health disruptions and illnesses i...

Central to a transformational approach to conflict is the idea that conflicts must be viewed as embedded within broader relational patterns, and social and discursive structures—and must be addressed as such. This implies the need for systemic change at generative levels, in order to create genuine transformation at the level of particular conflicts. Central, also, to this book is the idea that the origins of transformation can be momentary, or situational, small-scale or micro-level, as w...

A transformational approach to conflict argues that conflicts must be viewed as embedded within broader relational patterns and social and discursive structures. Central to this book is the idea that the origins of transformation can be momentary, situational, and small-scale or large-scale and systemic. The momentary involves shifts and meaningful changes in communication and related patterns that are created in communication between people. Momentary transformative changes can radiate ou...

Diversity plays an important role in how people experience illness and healthcare as patients. Listening carefully to stories of how race, class, age, gender, sexuality, and disability can affect patient experience can be revealing and provide much needed change to health communication in the patienthood narrative. This book is a collection of vibrant and engaging essays by scholars of narrative methods in health communication. Each chapter takes readers into the fascinating world of patie...