Most sales training focuses on getting to know the product, analyzing the market, and identifying the competition, but there is more to sales success than that. Successful selling takes three types of preparation:• The what: knowing the product, the industry, and the competition• The how: applying the knowledge, enhancing social interaction, developing relationships, and dealing with emotional ups and downs• The why: understanding the customer’s purpo...

See No Evil is based on the life story of a Jewish kid from the Bronx who, through his childhood defence of a bullied young boy, became a trusted friend and, later, physician to New York mafia dons, while simultaneously securing and maintaining a career as a high-flying surgeon at home among the city's chattering classes. The doctor was forced to lead a double life: a well-respected surgeon and socialite by day and hard-living mafia doctor by night. He was welcomed into a seductive underwo...

The Keefe family’s ties to hospitality trace back to the Irish immigrants who landed in Prince Edward Island in 1835 and ran taverns out of their homestead, through the scrappy Halifax pub scene, to the Granite Brewery in Toronto and its role in Canada’s craft beer revolution. Brewed in the Family is Ron Keefe’s account of that journey. Part family memoir, part social history, part love letter to the art of brewing, this book follows the Keefes from the rolling farms of Kinkora, PEI to the...

Ron Padgett is one of America's best-known and most acclaimed poets. Admired by John Ashbery, Jim Jarmusch, and Anne Waldman, his poems have moved and delighted generations of readers with their inventiveness, their gentle humor, and above all their ability to elicit wonder. These qualities are as evident as ever in Pink Dust, whose title refers to the residue from all the author's erasers, swept away or blown into the air. Like that dust, this is a book of memories rubbing up aga...

"Five Stars. So much more than a memoir. It’s a grand road trip story as well as a real-life family saga--and at its heart, a consummate baseball story." — Jack Magnus, Reader's FavoriteThe rarest outcome in sports is baseball’s perfect game. One team does everything right, forcing the other team to accomplish nothing. In 150 years of baseball, there have only been 23. Perfect is nearly impossible. As a divorced dad, Ron was trying to redeem his fatherhood with a b...

Updated for today's job market, the classic interview prep guide helps you say the right words and get the job you want.No matter how good you look, how much research you've done, or how perfectly your qualifications match the job description, if you're not prepared with great answers to the toughest interview questions, you won't get the job.101 Great Answers to the Toughest Interview Questions is a manual that will help you home in on exactly what...

Monday Afternoons at Three-Thirty is a heart-warming true story about the effects of lifelong marginalization on a woman and the efforts of one man to lessen its impact. Mary, a homebound octogenarian, is trapped in a life of isolation and reclusion. Ron, a middle-aged stranger, visits her every Monday afternoon, and over three years, a delightful, affectionate, and moving relationship develops between them. The story contrasts their bond with the disruptive presence of Frank, Mary's resen...

In An Intelligent Guide to Real Estate Development, architect and successful international real estate developer Ron Forlee shares his many secrets in this high risk, high reward industry. With this practical "how to" guide, you too may be able to capitalise on the next real estate boom, or even the next burst of the real estate bubble. This book is the perfect introduction to the industry for novice developers (although there is plenty of information for seasoned practitioners too), or th...

In 1914 the British expedition to Mesopotamia set out with the modest ambition of protecting the oil concession in Southern Persia but, after numerous misfortunes, ended up capturing Baghdad and Northern Towns in Iraq. Initially the mission was successful in seizing Basra but the British under Generals Nixon and Townshend, found themselves drawn North, becoming besieged by the Turks at Kut. After various failed relief attempts the British surrendered and the prisoners suffered appalling in...

About Management in the Active Classroom: A well-managed classroom almost runs itself. Students are focused and respectful, whether they are silent at their desks or active throughout the classroom—collaborating, experimenting, discovering, and creating. This book is a guide for teachers who want their classrooms to run well in all settings, where students are self-directed and self-disciplined learners. It is a book of proven, practical strategies harvested from successful schools across ...

In 1624 London, a brave printer is executed, a portly poet is kidnapped, a Stratford-upon-Avon grave is emptied, King James is put into a panic, many swashes are buckled, and things are never as they seem, all because brave Nicholas and clever Valentina are about to discover and reveal the true identity of "William Shake-speare." This is a timely tale that touches on the powerful love of fathers, the perils of the plague, the joys of turnips, and the mysterious life and tragic death of the...

Each of my books has gotten more intense than the previous one. This is my third volume dealing with the general subject of Calvinism. In this book, I go into great detail on many of John Calvins ultra-deceptive doctrines, most of which have been accepted in many church circles as actual truth. However, far from being faithful to Gods inspired Word, Satan uses Calvins theology as a powerful tool to deceive and destroy Calvins naive followers. This book is filled with clear biblical evidenc...