This book helps the next generation of doctors understand how to contribute to making healthcare safer. Patient safety is increasingly important in medical practice today and is becoming a core part of training for medical students and foundation doctors. This book will enable the student or junior doctor to challenge and innovate in practice to improve patient safety and care. It takes a practical approach and explores what patient safety is, why it is important, how to involve patients, ...

The Multiple Mini Interview (MMI) has become the preferred interview format at many health professions programs and medical schools. Applicants seeking admission to these schools face considerable anxiety preparing for these interviews because of a lack of resources available for guidance. Our detailed advice, based on evidence from research in the field and perspectives of admissions faculty, will provide you with the insiders' perspective. Inside: How can you best pr...

No More Lethal Waits is a concise and compelling step-by-step guide to transform emergency departments in Canada and anywhere patients wait unconscionable times for their needs to be met. Dr. Shawn Whatley – who knows whereof he speaks, having led and participated in radical change to a large emergency department – summarizes the steps as:Revamp Triage.Close the Waiting Room.Redefine Nurse-to-Patient Ratios.Use Chairs and Exam Tables, No...

This is an accessible and practical guide to clinical governance in healthcare, designed to help practitioners and students deliver better care to patients.

How to Succeed at the Medical Interview provides candidates with a competitive edge. It reduces the likelihood of unexpected questions or situations and helps improve confidence before and during the medical interview.This new second edition includes updated content on changes to the structure of healthcare and how this affects both the application and interview process. It details the types of questions that will be asked at medical interviews and also provides improved g...

Human factors relates to the interaction of humans and technical systems. Human factors engineering analyzes tasks, considering the components in relation to a number of factors focusing particularly on human interactions and the interface between people working within systems. This book will help instructors teach the topic of human factors.

The central purpose of this handbook is to motivate clinical trainees and professionals involvement in clinical effectiveness and audit. Local small scale audits are the most feasible practical audits for undergraduates and trainees. This book aims to provide a good basic understanding of designing and completing such audits. However an overview of the whole range of possibilities is explained to understand the significance of clinical effectiveness, audit and quality improvement within he...

Until recently, patient feedback has not had a very high profile in clinical practice. There has been no tradition of systematically gathering and tracking patient feedback over time let alone using the findings to continually review and improve services. Why is it so vital to gather patient feedback? The fact is that involving patients leads to better treatment adherence and more effective healthcare; and better healthcare means increased health benefits for patients and reduced expenditure...

Mentoring in Nursing and Healthcare is a practical, interactive resource that promotes active participation and enhances a deeper level of understanding of mentorship. It explores what is meant by the process of mentoring, addresses what a mentor is, what the role entails, and gives practical help on teaching and assessing students in clinical practice. Written primarily for mentors, this book offers a range of theoretical and practical activities and resources that are enhanced b...

Nursing is more than a job. It is a profession that attracts those who value compassion, want to make a difference in other people’s lives, and want to do greater good in the world. While the profession provides endless options of practice, settings, and flexibility, nurses are burning out due to schedules, long shifts, mental and physical exhaustion, workload, conflict and bullying, challenging patients, rapid advances in technology, and lack of control. And when stress and fatigue take o...

This important book examines issues affecting the sustainability and spread of new working practices. The question of why good ideas do not spread, ‘the best practices puzzle’, has been widely recognized. But the ‘improvement evaporation effect’, where successful changes are discontinued, has attracted less attention. Keeping things the way they are has been seen as an organizational problem to be resolved, not a condition to be achieved. This is one of the first major studies of the susta...

Error Reduction in Health Care: A Systems Approach to Improving Patient Safety, 2nd EditionCompletely revised and updated this book offers a step-by-step guide for implementing the Institute of Medicine guidelines to reduce the frequency of errors in health care services and mitigate the impact of those errors that do occur. It explores the fundamental concepts and tools of error reduction, and shows how to design an effective error reduction initiative. T...